FAQs

FAQ

REGISTRATION

HOW DO I REGISTER?

Registration is certainly the logical place to begin your adventure with FlipperSmack. You should see a JOIN NOW button on your screen – click that and we can get started. As you see it’s pretty simple and very straight forward. We want you to feel at home on the FlipperSmack platform, so please fill out your profile and let us know what you are interested in.

I REGISTERED, NOW WHAT?

Now it’s time to connect! This is what you’ve been waiting for – an intelligent platform that will connect you to the influencers that directly reach your customers. Now that you are registered, take a minute to check out the search function. Use the keywords that best describe your customers and watch as thousands of influencers appear right before your eyes! Having trouble navigating through the site? No problem, check out our virtual tour of the site!

 

HOW DO BRANDS FIND ME?

Businesses will discover you through the words and posts you have incorporated into your profile. This is why it is SO important to have a complete profile. If you have a mom blog and talk about parenting most for the time but also love kayaking and gardening, we want to know. There is a company out there that sells gardening tools looking for a parenting blogger that can introduce their product to families.

HOW DO I RESPOND TO A BRAND REQUEST?

Great news! All communication can be done right on the FlipperSmack platform! No need to waste time looking for a brand’s contact information, rather just visit the notifications tab and respond .. its just that simple. Keep i mind, the quicker you respond, the better. Reply to their interest and feel free to ask a question about what they have in mind? Starting the conversation is easy. An introduction can lead to many opportunities so even if you may not be interested in working with a brand that has contacted you, be sure to let them know as soon as possible.

 

PROFILES

WHY SHOULD I COMPLETE A PROFILE?

At FlipperSmack, we aren’t in the business of wasting anyone’s time – brands or influencers. That being said, completing a FlipperSmack profile will allow for more genuine brand matches. When a brand searches the FlipperSmack platform, results will populate based on the information included in your influencer profile. By not completing a profile, you risk missing out on some pretty awesome connections!

DO I HAVE TO FILL OUT MY ENTIRE PROFILE?

If you fill out your profile completely, there is a much higher chance of getting discovered by companies that are looking to work with a new influencer. Without a complete picture of you and what you offer, businesses will have a hard time deciding if you are a good choice to partner with.

When a business performs a search and multiple connections appear, it is more likely that the brand will choose the profile that has the most information included.

WHEN WILL I GET CONTACTED BY A BRAND?

As soon as you are a match! We will be promoting our local influencers to local companies to help you get discovered. Your posts and brand testimonials will also be running on our FlipperSmack site, which will naturally lead to even more exposure. Once you have created a profile, you become instantly discoverable to all the brands on the FlipperSmack platform.

WHAT IS THE BRAND LOOKING FOR IN MY PROFILE?

Keywords are the key.

Describe what you like to do, write about, study, research and talk about. The more the better! Businesses will be using a search bar, much like any search engine.

Examples of what they may enter in the search bar:

Jacksonville dance

Savannah mom cooking

Hiking golfing Portland family

HOW CAN I ENHANCE MY PROFILE?

Have you included a photo or an image?

Did you check more than one interest?

Have you included a sample post?

Are there links to your SM sites?

All of these things will make your profile more informative and appealing to the brands looking to connect!

 

WORKING TOGETHER

I HAVEN’T HEARD FROM ANY BRANDS, NOW WHAT?

Have you completed an influencer profile? If not, that is step 1! FlipperSmack is designed to make intelligent connections between brands and influencers using keywords input by the brands and matching them to keywords found in an influencer’s profile – no profile, no matches!

DO WE SIGN A CONTRACT TO WORK TOGETHER?

This is something that you will work out together. We recommend that both brands and influencers create a work flow with expectations so that both parties are happy and in a great space for building a relationship that can last for years.

HOW DOES WORKING WITH PRODUCTS DIFFER FROM WORKING WITH SERVICES?

One of the biggest differences when working with a product versus a service is the attention that you receive. When a service is happening to you or for you, it is easy to communicate with the service provider to get more details about the business history or funny stories that you can use in your post or review. When you are representing a product it is important to ask several questions about the history of the product, enabling you to write a creative and well researched post. The way to become an authority on a business is to know more than the average user.

I AM MISSING A PRODUCT/SERVICE FROM A BRAND, WHAT SHOULD I DO?

The first step would be to contact your brand representative to discuss the status of the product/service. If you are not finding luck with your brand representative, the next step would be to forward the contact information of your brand representative to your FlipperSmack ambassador and allow us to reach out on your behalf.

IF I DON’T LIKE THE PRODUCT/SERVICE, DO I STILL NEED TO WRITE A REVIEW?

Influencer marketing is built almost solely on the trust consumers have in the influencers they follow. As our goal is to maintain this trust, we would never encourage our influencers to show support for a product or service they are dissatisfied with. We do, however, encourage you to reach out to your brand representative to discuss any issues you have with the product/service thus allowing them the chance to fix any issues you may have experienced.

IS THERE A LIMIT TO HOW MANY BRANDS AN INFLUENCER CAN WORK WITH?

Our primary goal is to facilitate brand-influencer connections that work. If you are contacted by multiple brands, you are welcome to work with as many as you choose. Keep in mind, less is more. We believe in quality over quantity and want to be sure that influencers allow themselves ample time to fully commit to the brand(s) they have connected to.

I’M A BRAND. DO I HAVE TO GIVE THE INFLUENCER SOMETHING FOR FREE IN ORDER FOR THEM TO WORK WITH ME?

Each brand/influencer relationship will be different. FlipperSmack does not require brands to provide influencers with product/service. Our goal is to introduce brands and influencers that can mutually benefit one another and offer a platform that lets you work out all the details.

 

REVIEWS

WHAT IF THE COMPANY I WORKED FOR DOESN’T LIKE MY REVIEW?

We highly recommend that you work with the brand closely. If there was a problem, your personal contact is the quickest way to resolve an issue. Working together creates a symbiotic relationship that will benefit both the brand and the influencer.

When you work together, you are both in the business fo growing each other’s businesses, posting a negative review is not the best way to do this.

WHAT IS THE DIFFERENCE BETWEEN TESTIMONIALS AND REVIEWS?

A review is deigned to be an impartial look at your product or service, while a testimonial is something that comes from a brand advocate. By choosing an already loyal customer, testimonials give the brand a bit more control over what is being said about their brand.

 

THE AFTER GLOW

THE JOB IS DONE, NOW WHAT?

Now that the post is up and both the brand and the influencer are engaged, this is the best time to talk about future partnerships or campaigns that you can work on together. For instance, if the business has a new product releasing soon, that is a great reason to make plans and get it on the calendar, now.

WHAT IF I’M NOT HAPPY WITH THE PLATFORM? WILL I GET A REFUND?

FlipperSmack offers a free two-week trial to all subscribers. This trial is designed to let subscribers see all that this platform has to offer and see if it is a good fit for your brand before a monetary commitment is made. If you find that you are not seeing results once subscribed, please don’t hesitate to reach out to your FlipperSmack ambassador for some tips and tricks on making this platform work for you and your brand!